

China Calling
I am in the middle of a conversation with a customer, passionately defending our "NOT MADE IN CHINA" product when I suddenly realize that...


Manage by sharing
One monday morning, early 2008. I am preparing for the quarterly sales meeting with the ladies who run the boutique at the airport...


(Dis)connected - about connectivity vs proximity
7.30 am, the boutique opens, the first customer is stepping in. I quickly check my skirt, wear the first smile of the next 8 hours and...